IT Hours of Operation

Roger Williams University Information Technology services are available onsite and remotely. Visit the MediaTech portal for self help options 24/7/365.

MediaTech Hours*

Mediatech helpdesk December 2024-January 2025 hours

Anytime the University Library is closed during IT business hours, MediaTech services will be remote only.

MediaTech has a number of remote assistance options for the community.  

  • (help articles, enter and view service requests)
  • Phone:  (401) 254-6363
  • Email:  mediatech@rwu.edu

IT services to classrooms and events is available Monday-Thursday 7:30 a.m.-8 p.m. and Friday 7:30 a.m.-4:30 p.m. during the academic year.

*Please note that hours may change due to unforeseen circumstances, including extreme weather, school delays, staffing issues, or closures..